Accessibility Statement

Last updated: Aug 25, 2025

Applied to: United States

(This version replaces all prior versions)


At Pet Awesome, we aim to ensure that our website is accessible to everyone, including individuals with disabilities. We are committed to providing an inclusive digital experience that aligns with the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the Americans with Disabilities Act (ADA), and the California Unruh Civil Rights Act. 

 

We regularly review and update our website to improve accessibility and usability. While we strive to meet or exceed current standards, accessibility is an ongoing effort. 

 

If you encounter any difficulty accessing content, features, or functionality on our site, please contact us. We will provide the requested information or service through an alternative method (such as phone or email) to ensure equal access.

 

1. OUR COMMITMENT

 

We are continually working to enhance the usability and accessibility of our website, www.pet-awesome.com. Our commitment aligns with the Americans with Disabilities Act (ADA), the California Unruh Civil Rights Act, and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. 

 

Our goal is to provide equal access to the extent reasonably possible under current accessibility standards by incorporating best practices throughout our website design and development. To support this, accessibility features are reviewed and tested on a regular basis using both automated tools and manual audits. 

 

Please note that our website may include third-party applications, plug-ins, or embedded content. While we encourage accessibility in these services, we cannot guarantee that all third-party features fully comply with accessibility standards.

 

2. ACCESSIBILITY FEATURES

 

Our website incorporates accessibility features designed to align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, including but not limited to: 

  • Text alternatives for all non-text content. 
  • Keyboard navigability for users who do not use a mouse. 
  • Responsive design optimized for screen readers and assistive technology. 
  • Sufficient color contrast for readability. 
  • Adjustable text sizing through browser tools. 
  • Logical and consistent navigation structure. 

 

These features are subject to ongoing review and testing to ensure accuracy and functionality. Where features rely on third-party applications, plug-ins, or embedded content, we encourage compliance with accessibility standards but cannot guarantee full accessibility of third-party tools. 

 

If any of these features are temporarily unavailable or do not function as expected, users can still obtain information or services by contacting us via email, and we will provide reasonable alternative access.

 

3. ONGOING EFFORTS

 

We review our website on a quarterly basis using both automated tools and manual testing to identify and resolve accessibility barriers. These efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which serve as our benchmark for accessibility.

 

Our team receives training on accessibility standards and incorporates user feedback into the design and development process to continually improve the experience for all visitors. 

 

We welcome feedback on accessibility and encourage users to contact us at support@pet-awesome.com with any questions, concerns, or suggestions. All feedback is reviewed and addressed promptly.

 

4. THIRD-PARTY CONTENT

 

Our website may include content or features provided by third parties (such as embedded videos, widgets, or plug-ins) that are outside of our direct control. While we encourage these vendors to provide accessible options and continue to evaluate them for improvement, we cannot guarantee the accessibility of third-party tools or content. 

 

If you encounter any third-party content that is not accessible, please contact us at support@pet-awesome.com. We will make reasonable efforts to provide the information or service in an alternative format or method to ensure access. 

 

This limitation applies only to elements hosted or controlled by external providers and does not affect the accessibility of the core features and services directly managed by Pet Awesome.

 

5. FUTURE IMPROVEMENTS

 

At Pet Awesome, we remain committed to advancing accessibility in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the Americans with Disabilities Act (ADA), and the California Unruh Civil Rights Act. Accessibility is an ongoing process, and we view continuous improvement as part of our mission to serve all pet lovers equally. 

 

We will continue to evaluate and upgrade our digital platforms on at least an annual basis, and this Accessibility Statement will be updated as significant progress is made. 

 

We also welcome user feedback and suggestions on future improvements. If you have ideas on how we can make our website more accessible, please contact us at support@pet-awesome.com. 

 

Thank you for helping us build a more inclusive online experience.

 

6. FEEDBACK AND ASSISTANCE

 

We welcome your feedback on the accessibility of our website. If you encounter any barriers or require assistance accessing content or services, please contact us at:

 

EPACIFIC LLC

Email: support@pet-awesome.com

Address:

EPACIFIC LLC

289 E. Arrow hwy. Unit 19

GLENDORA, CA 91740

United States

Website: www.pet-awesome.com 


We aim to respond to all accessibility-related inquiries within 2 business days. If an accessibility barrier cannot be resolved immediately, we will provide the requested content or service through an alternative method to ensure equal access.